Undercover Shopper
Whether or not it is face-to-face meetings or phone get in touch with conversations that mystery shoppers engage in, there is a need to have for them to be hugely observant and probing with their questions, without giving away their accurate identity. At a college in Texas, a economic aid officer told an undercover applicant interested in a bachelor’s degree in construction management not to report $250,000 in savings on the Totally free Application for Federal Student Aid, stating that it was not the government’s business how a lot dollars the undercover applicant had in a bank account,” the report said, although the Education Department demands aid applicants to disclose all savings and revenue.
At six colleges in four states, according to the GAO, admissions representatives told undercover applicants that they could not speak with economic aid officers or come across out what help they certified for until they completed …